TheySaid

Open TheySaid, point it at your website, and get a working survey in minutes. The system scans your key pages and proposes question sets that match your product, pricing, and support content. Pick a template to move fast, then refine with items from your question library. Mix scales, NPS, multiple choice, and open text. Add screenshots, short video clips, or audio to guide respondents. Set skip logic and branching so people only see what’s relevant. Target who sees the survey with site intercept rules (page, time on page, scroll depth, exit intent), choose placement (inline, modal, banner), and publish via an embed code, a custom survey link, or an email invite. Everything is mobile-ready out of the box.

Orchestrate a campaign across channels without juggling tools. For a product launch, send an online survey to your early adopters, trigger an intercept on feature docs, and run a kiosk survey at your booth. Use phone surveys to reach VIP customers who prefer a call. Collect responses offline on tablets when Wi‑Fi is unreliable, then sync automatically. Control quotas by segment, switch question paths based on previous answers, and keep the experience on-brand by reusing templates. If you need richer context, prompt users to upload a screenshot or watch a 15‑second explainer before answering.

Close the loop immediately with Evo, the built-in AI that handles follow-ups. Set rules like: send a thank-you message when someone rates you highly; if the score is low, ask one clarifying question and offer to escalate; when a feature request appears, share the relevant doc and log the interest. Evo continues the conversation on-site or by email, nudges non‑responders, and confirms receipt so feedback doesn’t stall. Your team focuses on solutions while Evo keeps every thread moving.

Turn raw feedback into clear next steps. Real-time analysis groups themes, surfaces friction points, and highlights risk signals before they snowball. See which pages or channels produce the most insights, and compare sentiment across cohorts. TheySaid compiles executive summaries for quick readouts and checklists your team can act on today. Review 360‑degree feedback in one place, export results for deeper analysis, and share a simple link with stakeholders. Track trend lines over time, set alerts on negative movement, and prioritize improvements that actually move the needle.